Programme of Specialisation and Improvement of Professionalism in the Hotel and Catering Sector
Rapporteur
Juanjo Martínez
He is a gastronomic and F&B reference, with a network that connects the 90% of the most influential CEOs and executives in the sector. As a gastronomic entrepreneur, speaker and consultant, he has created high-impact gastrotourism initiatives.
Erlantz Gorostiza
2 MICHELIN STARS
Executive A Manager 5* Hotel Restaurant "M.B".
GL Ritz Carlton Abama
CEO ERGOA Gastronomic Consultancy
Course 1
Strategies to become a Recognised Hospitality Professional
* The registration of participants will be done in strict order of application, taking into account both the possibilities of space and the organisational needs of the event.
Pepe Macias
Corporate B&R. EMEA Operations
IBEROSTAR GROUP
Course 2
Hospitality Service Excellence: Transforming the Customer Experience.
* The registration of participants will be done in strict order of application, taking into account both the possibilities of space and the organisational needs of the event.
Dani Giganto
1 MICHELIN STAR
Director of the MU-NA restaurant
4th best sommelier in Spain
Finalist best maître d'hôtel 2024
Course 3
Special Operations in the Hospitality Industry: Innovation and Service Quality
* The registration of participants will be done in strict order of application, taking into account both the possibilities of space and the organisational needs of the event.
Quique Pérez
1 MICHELIN STAR
Owner and Chef
El Doncel Hotel Restaurant
SIGUENZA
Course 4
Strategies for Becoming a Recognised Hospitality Professional
* The registration of participants will be done in strict order of application, taking into account both the possibilities of space and the organisational needs of the event.